On Wednesday, May 21st we offered a complimentary webinar titled: “How to Use Trace Integration Services to Connect with Other Hospital Systems” Trace Integration tools make it easy to share patient health records – whether they are part of the EMR or outside it – while ensuring that protected health information remains secure. And the
“How to Use Trace Voice and QA Tools to Improve the Patient Experience” We will discuss strategies how to record and monitor your patient interactions to improve the overall patient experience. As someone who uses Trace Voice tools, you know the power a voice recording can have – power to support your staff, to overturn a denial, to
Trace will be at the Beryl Institute in Chicago this spring. Make plans to come by our booth and learn more about how to improve your patient experience!
Recorded Tuesday, March 4, 2014 1:00 pm (EST) Click here to watch as the CentraState Healthcare System thought leader, Gaye Werblin, reviews strategic initiatives for revenue cycle leaders to further engage patients in their care experience. Ensure meaningful upfront encounters with Patient Access – at each and every encounter. Hardwire measurable standards throughout the Patient Access
Trace documents and manages communication in the healthcare setting to support efficient scheduling, authorization, coordination and reimbursement of patient care. Trace offers tools to capture any interaction – voice, fax, or electronic – tie it to the patient record and store it in a central location for immediate access across the enterprise. To see a
The Healthcare Financial Management Association (HFMA) has established industry-wide best practices for patient financial communications. The goal of these standards is to “bring consistency, clarity and transparency” to patient discussions. Trace™ tools are used to record pre-service communication with patients, from the initial phone call to the check-in at time of service. These recordings,
Presenters: Holly Hiryak, Director of Ambulatory Access – University of Arkansas for Medical Sciences; Tony Lovett, Director of Patient Access – Cypress Fairbanks Medical Center; Gaye Werblin, Director of Patient Access – CentraState Medical Center